7th June 2025
Dear Sir/Madam
I would like to pass on the thanks and appreciation of my family for our first trip to the railway on 1 June 2025. Before we even arrived, we were impressed with your customer service as we struggled to book the tickets on line and Christy assisted us.
The bear hunt really excited our 3 children (ages 14, 11 and 6) and invited them to explore the whole site to find the bears. The tea shop was loved by all. The variety of engines and frequency of the train journeys was amazing and our 6 year old loved them all. The traction engine and trailer arrived was a real highlight, to be that close to the workings of the traction engine was amazing.
The grounds and the attention to detail was second to none.
Your volunteers we could see are at the heart of the organisation and their enthusiasm at waving from the platforms, or talking to people about the model railway or manning the static displays did not matter if this was your first visit or your tenth.
Overall is was a fabulous day out and very reasonably priced. The whole site felt really safe and caring and suited to families. It was not commercialised and has community at its heart.
We could not believe that this ‘hidden gem’ was only an hour from our home and we enjoyed it so much, this will not be our last visit.
Thanks and best wishes to you all.
Victoria Marzouki and family.
8th May 2025
Subject: Re: Big weekend family ticket – your welcome email.
Bill and the Bredgar Railway volunteers,
I just wanted to let you know we had a wonderful time at the Bredgar and Wormhill Light Railway on Sunday.
Many thanks to you and all the volunteers for making us feel really welcome. Our Two year old son loved the train and tractor ride and he could have spent hours in the engine shed playing with the brio trains.
Many thanks again,
Suzanne Medhurst